Program audit & consulting
How strong is your group program?
Most leadership teams have a sense that groups could be better, but not a clear picture of where the program is losing quality. We evaluate your existing group programming and give you something concrete to act on.
What we evaluate
Fourteen points across people, programming, and paperwork.
The review is structured, non-punitive, and built for leadership use. We are looking at systems and consistency — not building a case against any individual staff member.
Group schedules
Topic diversity
Curriculum quality
Facilitator preparation
Group engagement
Documentation
Attendance
Topic repetition
Facilitator consistency
Call-out frequency
Coverage gaps
Professional boundaries
Staff training
Program structure
Deliverable
The Group Programming Quality Report.
Observations
What we saw across the schedule, the rooms we observed, and the records we reviewed — described plainly.
Strengths
What is already working and worth protecting as the program grows or changes staff.
Opportunities
Where consistency, engagement, content, or documentation is drifting, and what is driving it.
Recommendations
Prioritized, actionable next steps — including what leadership can fix internally without outside help.
How the review runs
A short, low-disruption engagement.
Scope, timeline, and observation windows are agreed in advance with leadership. Nothing is observed or reviewed without your authorization.
- Leadership intake conversation about goals and known pain points
- Review of the current group schedule and available curriculum materials
- Group observation windows agreed with leadership
- Review of de-identified documentation samples you provide
- Facilitator and staff conversations, where you want them included
- Written Group Programming Quality Report
- Findings and recommendations debrief with leadership
- Optional follow-up review after changes are implemented
Start with a program review.
It's the lowest-commitment way to find out whether your group program needs staffing, curriculum, training, or management support.